Annual Enrollment Representative applicants have rated the interview process at Empyrean Benefit Solutions with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Annual Enrollment Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Empyrean Benefit Solutions overall takes an average of 14 days.
Common stages of the interview process at Empyrean Benefit Solutions as a Annual Enrollment Representative according to 2 Glassdoor interviews include:
Background check: 17%
Phone interview: 17%
Drug test: 17%
Presentation: 17%
One on one interview: 17%
Skills test: 17%
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I applied online. The process took 1 week. I interviewed at Empyrean Benefit Solutions (Houston, TX) in Jul 2018
Interview
The interview process seemed pretty thorough yet straight to the point. I applied online to the Annual Enrollment Representative contract-to-hire position and received a call that same day to setup an in-person interview. In-person interview wasn't so bad. First you take a grammar assessment (correct spelling, proper verbiage, sentence arrangement, etc." and then you take a typing test. If you pass the assessment then you are moved to a room to interview with 1-2 managers. I was interviewed separately by 2 mangers and they each asked me 4 behavioral questions during that time. I was given an offer onsite and had to sing a few disclosures for the background check. I was advised to wait 1 week for the background check to come back and then I would be emailed further instructions on the start date.
Interview questions [1]
Question 1
Tell me about a time you felt you could have assisted a customer better?
Give me an example of a time you were frustrated with a work assignment.
Tell me about a time you had to assist an irate customer?
I applied online. The process took 1 week. I interviewed at Empyrean Benefit Solutions (Houston, TX) in Jun 2015
Interview
There was a typing test and grammar test first, then behavior questions interview. Once you pass the few tests you will do a mock call.Describe a time you had an irate customer and tell us what did you do to assist customer?
Describe a time when you overcame an obstacle and how you accomplished this?
Explain how you would deal with a difficult coworker?
Interview questions [1]
Question 1
Describe a time you had an irate customer and tell us what did you do to assist customer?
Describe a time when you overcame an obstacle and how you accomplished this?
Explain how you would deal with a difficult coworker?