Customer Support applicants have rated the interview process at Emser Tile with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Emser Tile overall takes an average of 23 days.
Common stages of the interview process at Emser Tile as a Customer Support according to 3 Glassdoor interviews include:
One on one interview: 30%
Presentation: 30%
Drug test: 20%
Phone interview: 10%
Group panel interview: 10%
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I applied online. The process took 3 days. I interviewed at Emser Tile (Los Angeles, CA) in Apr 2016
Interview
A few days later, received an email invitation to interview onsite. Interviewer was frequently distracted by telephone calls at his desk, and seemed aimless in his attempt to vet my candidacy.
I applied online. The process took 1 day. I interviewed at Emser Tile (Orlando, FL) in Aug 2019
Interview
I met with my regional and branch manager at the same time. They made me feel very welcoming and were easy to talk to. They spoke to me about their own personal background which made it very easy to open up. It felt less like your typical interview which made it much easier on me.
Interview questions [1]
Question 1
Where I've worked?
Why I'm looking for new employment?
Would this position be suitable with my lifestyle?
I applied through an employee referral. The process took 4 weeks. I interviewed at Emser Tile in Apr 2018
Interview
Once recruited by branch manager I was interviewed by HR, interview by operations then did an in person tour of the facility. The tour sealed the deal because of how great the employees were!