I applied online. The process took 5 days. I interviewed at Endicia (Palo Alto, CA)
Interview
1 - Phone interview
2 - panel interview with the dept manager,
3 - HR manager
4 - 2 staff from the department
Management asked many questions relating to working in a call center.
Describe something you need to work on.
Describe your best call.
How did you handle an irate customer.
Interview questions [1]
Question 1
how would you handle a print issue if a label didnt print?