The process took 5 weeks. I interviewed at Enterprise Mobility (Bronx, NY) in Aug 2011
Interview
The 1st interview was a basic phone interview with a Talent Acquisition specialist to screen candidates. The 2nd interview was with the same person, many situational questions. The 3rd was with a Branch Manger and with the Area Manager. Some people have either or, but I had both grilling me at the same time. The last interview was with the Regional VP. If you don't know the STAR interview format LEARN IT! Its definitely needed since a lot of the questions follow this format. Customer service skills and Sales experience is a must even though I do not have a lot of sales experience. Be yourself and express that Enterprise is for you!
Interview questions [1]
Question 1
Why do you want to work at a job with a low starting salary and long hours?
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person
I applied online. I interviewed at Enterprise Mobility
Interview
The first round is with HR at a corporate office. Next you go to the branch and do an interview with the branch manager and walk-through. Then you interview with the area manager.
Interview questions [1]
Question 1
Why you want to work there, Why they should hire you, How you handle pressure/conflict, etc.