Two step interview with HR and then hiring branch manager. The background check took longer than expected, however once everything processed it was a quick offer and then to training.

Brief basically wanted to know my experience with customers, typical interviewing questions like "what was the most difficult experience you had with a cust."; "how did you handle it?";"Have you ever had an issue with a co worker, how was it resolved?" and the MOST important which was are you willing to wash cars in a suit or dress attire as well as pick up the slack of other co workers.

Phone Screening; at the end of the phone interview you are then instructed if you've moved to the next step of the interview process. F2F with the hiring manager Meet with the area manager in the office you'd possibly work at Meet with the CEO of the company in the corporate building