I applied online. I interviewed at Enterprise Mobility (Lompoc, CA) in Mar 2013
Interview
Contacted by HR, she asked several questions and then was scheduled an interview with the Area Manager. Met with the Area manager at the Lompoc Branch, interview lasted about 45 minutes. He asked me questions then asked if I had any questions, and I asked him several questions. I was told that I got the job right after I interviewed.
Interview questions [1]
Question 1
I prepped for the interview, so I was prepared for the questions, probably the question where do see yourself in five years.
I applied online. I interviewed at Enterprise Mobility
Interview
Two step interview with HR and then hiring branch manager. The background check took longer than expected, however once everything processed it was a quick offer and then to training.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer
I applied online. The process took 4 weeks. I interviewed at Enterprise Mobility (New York, NY)
Interview
Brief basically wanted to know my experience with customers, typical interviewing questions like "what was the most difficult experience you had with a cust."; "how did you handle it?";"Have you ever had an issue with a co worker, how was it resolved?"
and the MOST important which was are you willing to wash cars in a suit or dress attire as well as pick up the slack of other co workers.
Interview questions [1]
Question 1
what was the most difficult experience you had with a cust."; "how did you handle it?";"Have you ever had an issue with a co worker, how was it resolved?"
I applied through college or university. The process took 4 days. I interviewed at Enterprise Mobility (Marietta, GA) in Jul 2015
Interview
Phone Screening; at the end of the phone interview you are then instructed if you've moved to the next step of the interview process.
F2F with the hiring manager
Meet with the area manager in the office you'd possibly work at
Meet with the CEO of the company in the corporate building
Interview questions [1]
Question 1
How did you hear about this position?
What are some of your strengths/weaknesses?
Tell me about yourself?
Give me an example of a time when...
Senior Customer Service Representative applicants have rated the interview process at Enterprise Mobility with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Service Representative roles take an average of 15 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Enterprise Mobility overall takes an average of 16 days.
Common stages of the interview process at Enterprise Mobility as a Senior Customer Service Representative according to 12 Glassdoor interviews include:
One on one interview: 34%
Phone interview: 22%
Drug test: 13%
Background check: 9%
Personality test: 9%
Presentation: 3%
Group panel interview: 3%
Skills test: 3%
IQ intelligence test: 3%
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