I applied through a recruiter. The process took 5 weeks. I interviewed at Epic in Aug 2014
Interview
Similar to other posts, the interview consisted of multiple stages, including:
- Phone Interview
- Online Assessment and Personality Profile
- On-site interview with multiple employees
I feel that if you are a likable person with a solid background then you will be fine. Be comfortable in all stages of the interview process and don't be afraid to think outside of the box. They are looking for people who will do just that. Any and all on-site interactions are either covered or reimbursed so if you get the chance, then take full advantage of that and do your best. The Madison area seems like a great place to start a new career.
Some say that the interview process is long and tiring and that they burn you out from the start. I can't co-sign with that statement as I felt fine during and after the interview (I was actually ready for a lot more). Maybe it's because I have full-time experience with multiple employers (during college time nonetheless) prior to this encounter and I know truly what being "burnt out" means. Overall I would say that the experience is great and if you're given the opportunity to apply and interview, then go for it!
Interview questions [1]
Question 1
You are presented with a case involving 2 of your own customers and a customer of a coworker. It's the beginning of the week and they are all in a panic.
Phone interview with someone in the role followed by aptitude based exam. After scoring sufficiently on aptitude exam, more recruiter interviews and on-site visit.
The recruiter/phone interviews were fairly standard and aptitude exam is something you have to just go in blind to
Interview questions [1]
Question 1
Case study on how you would prioritize a given task list for the day
Initial phone conversation with another TS. Virtual interview with other candidates, main question was about how to handle a hypothetical situation with competing priorities. Technical coding interview (similar to Leetcode from what I know).
Interview questions [1]
Question 1
Asked about how we would handle a situation where there were multiple competing client and internal priorities.
Screening questions via online and then additional phone interview about background and other information about my education, experience, etc. Also gave information about Epic and the healthcare industry and the hospital systems.
Interview questions [1]
Question 1
How would you handle working on a problem you didn't know anything about
Technical Services applicants have rated the interview process at Epic with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Services roles take an average of 29 days to get hired, when considering 346 user submitted interviews for this role. To compare, the hiring process at Epic overall takes an average of 24 days.
Common stages of the interview process at Epic as a Technical Services according to 346 Glassdoor interviews include:
Phone interview: 24%
Skills test: 20%
Personality test: 17%
One on one interview: 15%
IQ intelligence test: 10%
Presentation: 5%
Background check: 4%
Group panel interview: 4%
Other: 1%
Drug test: 0%
Here are the most commonly searched roles for interview reports -