I applied online. Initially I had a phone interview. Then, I came into interview. The community manager was very nice. He asked several questions about my background and examples of customer service.
Interview questions [1]
Question 1
Give me an example of customer service that you provided that wowed someone.
Resident Concierge applicants have rated the interview process at Equity Residential with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.2% positive. This is according to Glassdoor user ratings.
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