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      Equity Trust Company

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      Customer Operations Interview

      Apr 21, 2009
      Anonymous employee
      Elyria, OH
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 4 days. I interviewed at Equity Trust Company (Elyria, OH) in Mar 2009

      Interview

      Initial communication was a phone interview from the HR person. I was invited in for job testing. Testing consisted of a personality test and several skill tests. I was then taken to a conference room for a 3 person panel interview. This interview was followed up the next day with a 1:1 interview. The interviews were behavioral based and consisted of "tell me a time when" type questions. Both interviews lasted well over an hour.

      Interview questions [1]

      Question 1

      They expect you to come in knowing very detailed information regarding the company and products.
      Answer question
      1

      Equity Trust Company interviews FAQs

      • Customer Operations applicants have rated the interview process at Equity Trust Company with 5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 42.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Operations roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Equity Trust Company overall takes an average of 15 days.
      • Common stages of the interview process at Equity Trust Company as a Customer Operations according to 1 Glassdoor interviews include:

        Personality test:  17%

        One on one interview:  17%

        Group panel interview:  17%

        Background check:  17%

        Skills test:  17%

        Phone interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Operations Associate(19) ;
        2. Client Service Representative(17) ;
        3. Investment Processor(9) ;
        4. Operations(8) ;
        5. Sales(8) ;
        6. Customer Service Representative(6) ;
        7. Relationship Manager(6) ;
        8. Supervisor(6) ;
        9. Account Executive(4) ;
        10. Anonymous(4) ;
        11. Compliance(3) ;
        12. Intern(3) ;
        13. Operations Associate III(3) ;
        14. Account Executive II(2) ;
        15. Analyst(2) .


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      Jobs at Equity Trust Company

      2 jobs in United States
      New Client Account Specialist - Onboarding
      Fort Myers, FL
      View job
      Client Service Ops Specialist, Doc Management/Mailroom
      Westlake, OH
      ·
      $45K - $61K /yr
      (Glassdoor est.)
      View job
      View all Customer Operations Jobs