I applied through a recruiter. I interviewed at Essilor (Nairobi) in Sep 2023
Interview
I applied online and got a call the next day and I was invited for an interview.The interview was fair,a panel of three experienced individuals.Got the job after three days.
I applied in-person. I interviewed at Essilor (Baltimore, MD) in Jan 2019
Interview
The interviewer was very professional, but also very pleasant. They put you at ease right away. They didn't make you feel nervous & over all it was quite a positive experience.
I applied in-person. The process took 3 weeks. I interviewed at Essilor in May 2008
Interview
There were three steps in the interviewing process which consisted of a phone interview with the Customer Service Manager then 4 days later I was called into the facility to have a one on one interview with the Area General Manager. One week later I was brought in to interview one on one with the Regional Customer Service Manager.
Interview questions [2]
Question 1
What are other job possibilities for you and how do you feel about each one?
Customer Service Representative applicants have rated the interview process at Essilor with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 53.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Essilor overall takes an average of 26 days.
Common stages of the interview process at Essilor as a Customer Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 25%
One on one interview: 25%
Skills test: 13%
Phone interview: 13%
Drug test: 13%
Presentation: 13%
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