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      Ethan Allen

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      Customer Service Manager (CSM) Interview

      Sep 3, 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Ethan Allen

      Interview

      It was a very lengthy interview process. I met with several people over an extended period of time before getting an offer as there were multiple candidates at the time.

      Interview questions [1]

      Question 1

      They asked a lot of scenario type questions to get a feel for how you would handle things that come up.
      Answer question

      Ethan Allen interviews FAQs

      • Candidates applying for Customer Service Manager (CSM) roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ethan Allen overall takes an average of 27 days.
      • Common stages of the interview process at Ethan Allen as a Customer Service Manager (CSM) according to 1 Glassdoor interviews include:

        Phone interview:  20%

        One on one interview:  20%

        IQ intelligence test:  20%

        Drug test:  20%

        Group panel interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Design Consultant(100) ;
        2. Interior Designer(70) ;
        3. Designer(43) ;
        4. Interior Design Consultant(30) ;
        5. Operations Administrator(17) ;
        6. Manager(13) ;
        7. Sales Associate(12) ;
        8. Design Center Manager(11) ;
        9. Visual Merchandiser(11) ;
        10. Client Service Specialist(8) ;
        11. Design Coordinator(6) ;
        12. Customer Service Coordinator(5) ;
        13. Design/Sales Consultant(5) ;
        14. Front Desk Receptionist(5) ;
        15. Sales(5) .


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      Jobs at Ethan Allen

      132 jobs in United States
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      Front Desk Agent
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      ·
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      ·
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      ·
      $20 - $23 /hr
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      Retail Design and Sales Consultant
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      ·
      $70K - $200K /yr
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