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      Eventbrite

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      Customer Experience Associate Interview

      May 21, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Eventbrite

      Interview

      The interview process consists of round table style interviews - typically around 5, all done in one day. Typical competency based questions. Opportunities to ask your own questions at the end.

      Interview questions [1]

      Question 1

      Tell me about a time you experienced great customer service,
      Answer question
      avatar
      Eventbrite response
      4y
      Thank you for sharing your interview experience! Welcome to Briteland! -EB

      Other Customer Experience Associate Interview Reviews for Eventbrite

      Customer Experience Associate Interview

      Jun 4, 2019
      Anonymous Interview Candidate
      Nashville, TN
      No offer
      Negative experience
      Average interview

      Application

      The process took 4 days. I interviewed at Eventbrite (Nashville, TN) in May 2019

      Interview

      They sent me a 2 page test to take prior to speaking with anyone on the phone in regards to the position. The test was largely word problems that consisted of a lot of math. I emailed the person back to let them know I had completed it and was curious on next steps but he never responded.

      Interview questions [1]

      Question 1

      No questions.
      Answer question
      1
      avatar
      Eventbrite response
      7y
      Hi, thank you for sharing your feedback. I would love know a bit more about your experience. Please feel free to reach out to me. It's important to me that we have a hiring and interview process that works both for our business and for you! Jonathan JShames@eventbrite.com

      Customer Experience Associate Interview

      Aug 11, 2016
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Eventbrite (Nashville, TN) in Feb 2016

      Interview

      The interview process was lengthy, but very thorough. My first interview was a phone interview with an HR representative from the main office in San Francisco. After speaking with her, I completed a questionnaire online, and was then called back for a second interview, in person at the Nashville office. There, I interviewed with 2 team leads, and had a final interview via video chat, with the HR representative who did my initial phone interview. Everyone was extremely positive, friendly, and welcoming. I felt completely comfortable, and well-informed throughout the entire process!

      Interview questions [1]

      Question 1

      What is your spirit animal?
      Answer question
      2

      Eventbrite interviews FAQs

      • Customer Experience Associate applicants have rated the interview process at Eventbrite with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Experience Associate roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Eventbrite overall takes an average of 26 days.
      • Common stages of the interview process at Eventbrite as a Customer Experience Associate according to 3 Glassdoor interviews include:

        Skills test:  29%

        Phone interview:  14%

        One on one interview:  14%

        Background check:  14%

        IQ intelligence test:  14%

        Group panel interview:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(50) ;
        2. Senior Software Engineer(35) ;
        3. Software Engineer II(24) ;
        4. Account Executive(23) ;
        5. Customer Service Representative(19) ;
        6. Business Development Manager(14) ;
        7. Account Manager(11) ;
        8. Customer Experience Representative(10) ;
        9. Engineering Manager(10) ;
        10. Manager(10) ;
        11. Staff Software Engineer(9) ;
        12. Marketing(8) ;
        13. Sales Development Representative (SDR)(8) ;
        14. Product Manager(7) ;
        15. Product Designer(6) .


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