I applied through a recruiter. The process took 2 weeks. I interviewed at Everpure (Mountain View, CA) in Mar 2016
Interview
The interview process went fairly smoothly. Meeting with four management levels in the Support organization. Though the recruiter was kind enough to let me know they decided to pass on me, they were unable to respond with any specific feedback.
Interview questions [1]
Question 1
Q: What keeps me up at night in my current role?
Q: Have you ever managed someone out of the company?
Q: How many direct reports do you have?
Q: What are your warning indicators a case is going to get escalated and catch it before it does?
I applied online. The process took 1 week. I interviewed at Everpure (Bedok New Town, ) in Nov 2019
Interview
Bad experience and hr don’t sound professional. Very rude and sounds like I am begging for the job. Asked me if I am actively seeking for a job and I said I was selectively looking, and somehow he got pissed and told me he could hang up the phone with my comments. I wonder where that was coming from. Also bragging he is from Cisco about his experience.
I applied through a recruiter. The process took 2 weeks. I interviewed at Everpure (Lehi, UT) in Oct 2019
Interview
Very typical interview process via video with multiple individuals. I have also gone on site for a similar role. Both involved initial phone screens.
Overall experience and communication was excellent.
Interview questions [1]
Question 1
Questions revolved around employee motivation, collaboration and my background in management.
Technical Support Manager applicants have rated the interview process at Everpure with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Manager roles take an average of 25 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Everpure overall takes an average of 23 days.
Common stages of the interview process at Everpure as a Technical Support Manager according to 4 Glassdoor interviews include:
One on one interview: 31%
Phone interview: 23%
Skills test: 15%
Background check: 15%
Personality test: 8%
Group panel interview: 8%
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