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      Evolus

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      Evolus interviewsEvolus Technical Customer Experience Specialist interviewsEvolus interview


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      Technical Customer Experience Specialist Interview

      Sep 13, 2024
      Anonymous Interview Candidate
      Newport Beach, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Evolus (Newport Beach, CA) in Aug 2024

      Interview

      3 round interview process. First was a phone screening. Second was a video interview with your direct report. Third was in-person at the company headquarters where you interview with 4 separate people. The entire process took about 2 months, with 2-3 weeks between each interview stage. The company apologized for the delays in responses, explaining that internal affairs/summer sales kept them busy.

      Interview questions [2]

      Question 1

      Explain about a time you dealt with a frustrated customer and the steps you took to resolve the situation.
      Answer question

      Question 2

      How familiar are you with Salesforce, Zendesk, and Tableau?
      Answer question