Over the last few years, I've submitted probably 10 applications, primarily for Fraud. I have a bachelor's degree in management and 7+ years of operations center (call center type environment) management. First, I was contacted regarding an application for Fraud Analyst. Recruiter left a voicemail asking why I'd turned down that position 6 months ago - I'd never even interviewed for the position. I called her back and told her. Turns out someone entered someone else's interview under my applicant file. Okay. So I schedule an interview. I get to the interview, and she's not there. I interview with a panel. The interview consists of standard corporate behavioral questions requiring a STAR format answer. It also includes brain teasers, some sample transactions for you to look at and tell them why you feel they're fraudulent or not, and then have you look at two pieces of information to determine if they are within the same geographical area, using whatever resources you want. The brain teasers - I was totally unprepared for. I gave it my best shot, the panel laughed and said it really wasn't even a big deal. Body language indicated they were interested and I felt like we had good rapport. I was called less than 2 hours later by the recruiter, because the panel had recommended me to be considered for the Fraud Supervisor position as well, and so they wanted me to interview. So I interview, after making sure I would be considered for both roles. I was told I would be interviewing with one person specifically. When I got there, I ended up interviewing with another panel, and one of the people didn't even show up. When asked to define my idea of a good leader, I said that a good leader follows through on commitments. Both guys stopped me on how that's impossible and they miss commitments to their teams "all the time, every day." I responded with how I hold myself to a very high standard, I excel at time management, and historically I've never allowed the whirlwind to cause me to miss a commitment because I need my teams to know I can be trusted. I wait 10 days and receive an e-mail indicating I wasn't selected for the position of fraud supervisor, and to reach out for feedback. I reached out immediately, and find that the recruiter doesn't even have my feedback. She also wouldn't acknowledge my inquiries about the original position I'd applied for and where I stood. She said she'd call me back in a few minutes. This was at 1pm on Monday. By 5pm Tuesday, I've heard nothing. I contact another recruiter to see if she knows what's going on. At nearly 6pm, the original recruiter calls me. She proceeds to tell me why I didn't get the fraud analyst position. It was because of the brain teasers. And then she said that the reason I wasn't selected for the supervisor position is because they felt like I didn't have experience firing anyone... Which literally never once came up, at all. I do have experience in employee separation at more than one job, but no questions they asked seemed like they were directed towards firing people. I'm not sure how anyone else, maybe an experienced analyst for the company, would have had experience firing people, so I felt like that was a strange piece of feedback. I was transparent with the recruiter that I felt like this was something of a lead-on, and let her know I'd lost my job for interviewing there, and she didn't believe me and said she was sorry if she gave me the impression I was a shoe-in. I asked if there were other positions open she might feel I would be a good fit for (there's a job fair this Friday) and she talked for 2 straight minutes about how applying for fraud would be "futile." so I clarified that I meant other departments and she said "it's pretty much your prerogative." So not really helpful. They also have not filled either of the positions, but are expecting to hire into the positions at the job fair. I was told I am not eligible to reapply for fraud for 6 months.