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      Express

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      Sales Associate Interview

      Sep 20, 2017
      Anonymous employee
      El Cajon, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Express (El Cajon, CA) in Sep 2017

      Interview

      It was a group interview with one other person. There was supposed to be another girl there but she came late so the manager didn't let her join. The guy that was with me was super cool and we got along well which was good in front of the manager. When we took turns answering, we kind of bounced off of each other/agreed with each other and added on to what the other was saying. We didn't answer the questions as if it was a competition. She was really easy going and didn't make the interview seem super serious. She laughed with us and let us ask questions at the end. Overall, it was pretty easy and good. It took about an hour. When I came in, I told an associate that I was here for an interview and the manager showed up about five minutes later and brought us to the back with her. I got a call with an offer about an hour after the interview.

      Interview questions [5]

      Question 1

      Why do you want to work here?
      1 Answer

      Question 2

      What would you do if you saw an employee steal? A customer steal?
      1 Answer

      Question 3

      What do you think would be the right punishment for stealing?
      1 Answer

      Question 4

      What does customer service mean to you?
      1 Answer

      Question 5

      If a female walked in and was looking for something not too casual and not too fancy, how would you help her find what she wants?
      1 Answer
      4

      Other Sales Associate Interview Reviews for Express

      Sales Associate Interview

      Apr 11, 2026
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (San Francisco, CA)

      Interview

      I first applied online, and then I got an interview date and time, and then I went into the location for the interview. After that I just waited for a little bit of time and then I was sent an offer that I signed

      Sales Associate Interview

      Apr 1, 2026
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Express (Chicago, IL)

      Interview

      Applied online, interviewed in person the next day. Interview was basically a vibe check. More important to apply during peak season (early spring or early fall) when they're hiring the most. Make sure you have availability on the weekend.

      Interview questions [5]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      What does hospitality mean to you?
      Answer question

      Question 4

      Where do you see yourself in 5 years?
      Answer question

      Question 5

      What experience do you have with retail and customer service?
      Answer question

      Sales Associate Interview

      Jan 28, 2026
      Anonymous employee
      Queensbury, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (Queensbury, NY)

      Interview

      Easy and straight forward interview. They ask for your availability and if have fashion experience. Also, asks about previous sales and customer service experience. The job itself is not hard at all.

      Interview questions [1]

      Question 1

      Do you have previous sales and customer service experience?
      Answer question

      Express interviews FAQs

      • Sales Associate applicants have rated the interview process at Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 9 days to get hired, when considering 565 user submitted interviews for this role. To compare, the hiring process at Express overall takes an average of 10 days.
      • Common stages of the interview process at Express as a Sales Associate according to 565 Glassdoor interviews include:

        Group panel interview:  31%

        One on one interview:  26%

        Background check:  13%

        Skills test:  7%

        Presentation:  5%

        Personality test:  5%

        Drug test:  4%

        Phone interview:  4%

        IQ intelligence test:  3%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(1432) ;
        2. Retail Sales Associate(215) ;
        3. Sales Lead(163) ;
        4. Store Manager(144) ;
        5. Co-Manager(94) ;
        6. Express Sales Associate(74) ;
        7. Sales Leader(51) ;
        8. Sales Associate/Cashier(47) ;
        9. Assistant Manager(46) ;
        10. Associate(46) ;
        11. Stylist(46) ;
        12. Manager(36) ;
        13. Full Time Sales Lead(35) ;
        14. Store Associate(31) ;
        15. Brand Co-Manager(30) .


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