I put in my application and received a call about a day or so later for an interview. I set up my interview, at the time I interviewed with the store manager. I had a one on one interview with very basic questions like why express, why retail, etc. I had to give the manager two references. They did call both references. It took about two weeks or so. I'd say if you dont hear back call them - be persistent. After I was hired (and offered minimum wage,) i went through a group orientation where i did really learn much besides who shops at express and how to deal with them.