Customer Service Representative applicants have rated the interview process at Express with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Express overall takes an average of 10 days.
Common stages of the interview process at Express as a Customer Service Representative according to 5 Glassdoor interviews include:
Background check: 21%
Phone interview: 21%
Drug test: 14%
One on one interview: 14%
Presentation: 14%
Personality test: 7%
Skills test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at Express (Columbus, OH) in Aug 2022
Interview
Email requesting a phone interview with a HR team member. Interviewer was on time; questions were quick and to the point. Discussed pay expectations and benefits along with daily job duties.
I applied online. The process took 1 day. I interviewed at Express (Orlando, FL) in Jan 2022
Interview
The interview process was very thorough and enjoyable. I learned about the company what my day to day will be pay schedule and a background from the hiring agent. In the interview i got a feel of how working at the company would be .
I applied online. The process took 1 week. I interviewed at Express (Denver, CO) in Jan 2021
Interview
short and easy as long as you have retail exp. and can dress appropriately for the position snd speak effectively thr process was not long at all i liked the hr rep