I applied online. The process took 4 weeks. I interviewed at Express in Aug 2015
Interview
It was a group interview. They asked you to describe yourself, how have you been provided good customer service or given good customer service, then a role play in helping a customer and welcoming them into the store. They also want a reference and to have the reference contact them. The pay rate is all over the place but, I was given two differing hourly wages. One by the interviewing manager at $8.25 an hour and another by the other hiring manager at $9.00 an hour. They also only offer very part time positions. For example, most places offer 10 hours a week starting but they offer three. They're very nice and laid back but, I definitely needed more hours.
I first applied online, and then I got an interview date and time, and then I went into the location for the interview. After that I just waited for a little bit of time and then I was sent an offer that I signed
Applied online, interviewed in person the next day. Interview was basically a vibe check. More important to apply during peak season (early spring or early fall) when they're hiring the most. Make sure you have availability on the weekend.
Easy and straight forward interview. They ask for your availability and if have fashion experience. Also, asks about previous sales and customer service experience. The job itself is not hard at all.
Interview questions [1]
Question 1
Do you have previous sales and customer service experience?
Sales Associate applicants have rated the interview process at Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 9 days to get hired, when considering 565 user submitted interviews for this role. To compare, the hiring process at Express overall takes an average of 10 days.
Common stages of the interview process at Express as a Sales Associate according to 565 Glassdoor interviews include:
Group panel interview: 31%
One on one interview: 26%
Background check: 13%
Skills test: 7%
Presentation: 5%
Personality test: 5%
Drug test: 4%
Phone interview: 4%
IQ intelligence test: 3%
Other: 3%
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