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      Express

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      Sales Associate Interview

      Jan 14, 2016
      Anonymous employee
      Saint Louis, MO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Express (Saint Louis, MO) in Jan 2016

      Interview

      I applied online and a few days later got a call from the manager for an interview. The interview was held in the food court, it was at least 20 minutes long. The manager was really down to earth and friendly, she made me feel comfortable. After the interview she asked for references, and told me if they check out I'll hear back from her. We interviewed on a Monday and i hadn't heard back from anyone, so I waited until Thursday to follow up but the manager who interviewed me wasn't in. I let the week pass by, then I called back the next Monday and talked to the manager and she offered me the job. Being persistent came in handy.

      Interview questions [3]

      Question 1

      What's the difference between customer service and selling a product?
      1 Answer

      Question 2

      Where do you see yourself in 5 years?
      Answer question

      Question 3

      Is the customer always right?
      Answer question

      Other Sales Associate Interview Reviews for Express

      Sales Associate Interview

      Apr 11, 2026
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (San Francisco, CA)

      Interview

      I first applied online, and then I got an interview date and time, and then I went into the location for the interview. After that I just waited for a little bit of time and then I was sent an offer that I signed

      Sales Associate Interview

      Apr 1, 2026
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Express (Chicago, IL)

      Interview

      Applied online, interviewed in person the next day. Interview was basically a vibe check. More important to apply during peak season (early spring or early fall) when they're hiring the most. Make sure you have availability on the weekend.

      Interview questions [5]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      What does hospitality mean to you?
      Answer question

      Question 4

      Where do you see yourself in 5 years?
      Answer question

      Question 5

      What experience do you have with retail and customer service?
      Answer question

      Sales Associate Interview

      Jan 28, 2026
      Anonymous employee
      Queensbury, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (Queensbury, NY)

      Interview

      Easy and straight forward interview. They ask for your availability and if have fashion experience. Also, asks about previous sales and customer service experience. The job itself is not hard at all.

      Interview questions [1]

      Question 1

      Do you have previous sales and customer service experience?
      Answer question

      Jobs at Express

      425 jobs in United States
      Sales Associate
      Concord, CA
      ·
      $17 - $24 /hr
      (Employer provided)
      View job
      Sales Associate
      Camp Hill, PA
      View job
      Sales Associate Keyholder
      Albany, NY
      ·
      $16 - $21 /hr
      (Employer provided)
      View job
      Sales Associate Keyholder
      Camp Hill, PA
      View job
      Sales Associate
      Woodstock, GA
      View job

      Express interviews FAQs

      • Sales Associate applicants have rated the interview process at Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 9 days to get hired, when considering 565 user submitted interviews for this role. To compare, the hiring process at Express overall takes an average of 10 days.
      • Common stages of the interview process at Express as a Sales Associate according to 565 Glassdoor interviews include:

        Group panel interview:  31%

        One on one interview:  26%

        Background check:  13%

        Skills test:  7%

        Presentation:  5%

        Personality test:  5%

        Drug test:  4%

        Phone interview:  4%

        IQ intelligence test:  3%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(1432) ;
        2. Retail Sales Associate(215) ;
        3. Sales Lead(163) ;
        4. Store Manager(144) ;
        5. Co-Manager(94) ;
        6. Express Sales Associate(74) ;
        7. Sales Leader(51) ;
        8. Sales Associate/Cashier(47) ;
        9. Assistant Manager(46) ;
        10. Associate(46) ;
        11. Stylist(46) ;
        12. Manager(36) ;
        13. Full Time Sales Lead(35) ;
        14. Store Associate(31) ;
        15. Brand Co-Manager(30) .


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