Is it hard to get hired as a Front Desk Agent at Extended Stay America?

Front Desk Agent applicants have rated the interview process at Extended Stay America with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Front Desk Agent at Extended Stay America?

Candidates applying for Front Desk Agent roles take an average of 17 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Extended Stay America overall takes an average of 11 days.

Where can I find Extended Stay America interview experiences by job title?

General Manager (414) ; Guest Service Representative (229) ; Housekeeper (147) ; Team Lead (131) ; GSR (83) ; Front Desk Agent (79) ; Front Desk Receptionist (56) ; District Manager (55) ; Assistant General Manager (53) ; Guest Services Representative/Night GSR (37) ; Maintenance Engineer (32) ; Front Desk (29) ; Manager (29) ; Assistant Manager (25) ; Hotel Manager (25)

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Extended Stay America

Extended Stay America Front Desk Agent interview questions

based on 17 ratings - Updated May 20, 2025

Easy interview difficulty

Very positive interview experience

How others got an interview

87%
Applied online
Applied online
7%
Recruiter
Recruiter
7%
In Person
In Person

Interview search

17 interviews

Front Desk Agent Interview

May 20, 2025

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I interviewed at Extended Stay America (Round Rock, TX)

Interview

Pretty straight forward. Asks common questions like experience strengths and weaknesses and what makes you a good candidate. Also what pay you are willing to accept and if you have a flexible schedule. Short, around 30 minutes and offered a position on the spot.

Interview questions [1]

Question 1

Describe an experience with a difficult customer

Answer question

Front Desk Agent Interview

Mar 5, 2025

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 1 day. I interviewed at Extended Stay America in Nov 2024

Interview

SImple questions regarding customer service, cash handling and hospitality. How you respond to customer situations. How comfortable are you navigating a computer. Are you comfortable taking on additional hotel task as needed.

Interview questions [1]

Question 1

Are you comfortable navigating a computer

Answer question

Front Desk Agent Interview

Nov 30, 2020

Anonymous Interview Candidate

Declined offer

Positive experience

Easy interview

Application

I interviewed at Extended Stay America

Interview

The interview process was quick and to the point. We sat down and dispensed with pleasantries we then jumped straight to the resume. They were able to answer all the questions I had about the role and were able to provide me with a decision same day.

Interview questions [1]

Question 1

Why do you want this job?

Answer question

Viewing 1 - 5 of 17 Interviews

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Extended Stay America interviews FAQs

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Extended Stay America

Extended Stay America Front Desk Agent interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

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