Client Service Associate applicants have rated the interview process at FactSet with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 71.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Associate roles take an average of 15 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at FactSet overall takes an average of 18 days.
Common stages of the interview process at FactSet as a Client Service Associate according to 5 Glassdoor interviews include:
Presentation: 22%
One on one interview: 22%
Group panel interview: 11%
Background check: 11%
Phone interview: 11%
Skills test: 11%
IQ intelligence test: 11%
Here are the most commonly searched roles for interview reports -
The process took 1+ week. I interviewed at FactSet (New York, NY)
Interview
Had a 30 min on campus interview. Asked a couple financial term questions(what is market cap) and some behavioral. The recruiter was nice. But no offer - slightly misleading. Asked me what I would be most worried about in the position.
The first round was a 30 minute screening, with all common behavioral questions and time for questions at the end. Final round: 3 seperate 40 minute interviews, including an Excel assessment.
I applied online. I interviewed at FactSet (London, England)
Interview
The second round for CSA role is a technical round which involves an excel test and product test along with a behavioural round to assess fit and motivation for the role.
I applied online. The process took 2 weeks. I interviewed at FactSet (Melbourne) in Oct 2025
Interview
The interview will last approximately 15–30 minutes.
Conducted with the hiring manager or recruiter (as indicated in the job offer email you received).
Key focus areas: job qualifications/work experience/reasons for applying/basic questions.
This aligns perfectly with your current stage.