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      Fair

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      Online Customer Resolution Manager Interview

      Oct 19, 2018
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fair (Los Angeles, CA) in Oct 2018

      Interview

      I applied online and six days later a recruiter reached out to schedule a pre-screen phone interview. The recruiter was well-informed about the role and requirements, described the company's needs, and also advised that their were other candidates in the pipeline as well, which was transparent and refreshing. About a week later, I sent a follow-up email to confirm my status as a candidate, a few days later advising that they were pursuing other candidates. Fair was indeed fair in this process.

      Interview questions [1]

      Question 1

      Detail your experience resolving online customer complaints?
      1 Answer
      1

      Fair interviews FAQs

      • Online Customer Resolution Manager applicants have rated the interview process at Fair with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Online Customer Resolution Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Fair overall takes an average of 19 days.
      • Common stages of the interview process at Fair as a Online Customer Resolution Manager according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(6) ;
        2. Senior Account Manager(4) ;
        3. Customer Service Representative(3) ;
        4. Director(3) ;
        5. Operations(3) ;
        6. Concierge(2) ;
        7. Customer Care(2) ;
        8. Customer Experience Ambassador(2) ;
        9. Manager(2) ;
        10. Senior Manager(2) .


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