Candidates applying for Customer Service Associate, Claims roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Farmers Insurance Group overall takes an average of 18 days.
Common stages of the interview process at Farmers Insurance Group as a Customer Service Associate, Claims according to 2 Glassdoor interviews include:
Phone interview: 22%
Personality test: 22%
Skills test: 22%
Background check: 11%
IQ intelligence test: 11%
One on one interview: 11%
Here are the most commonly searched roles for interview reports -
The process took 1 week. I interviewed at Farmers Insurance Group (Olathe, KS) in Jun 2011
Interview
Behaviorial Based Questions
Recruiter seemed like she was forced to call me and was unorganized, and late with the phone interview. I could tell that she seemed to me that she was unfriendly. She called to set up the interview process at 5 PM to set it up for the following day. The phone interview lasted 35 minutes but I got the feeling like the interview wasn't even a priority for her. I believe I would have had a better chance at being employed if the recruiter hadn't asked the questions like she was irritated.
Interview questions [1]
Question 1
Describe a time where you were forced to make a difficult decision and there were no supervisors around.
I applied online. The process took 3 days. I interviewed at Farmers Insurance Group (Olathe, KS) in Jun 2011
Interview
I was contacted within the same day I submitted my resume. I went in the next day for skills testing and was granted an interview. I got an email a week and a half later saying I didn't get the jobs. The people are very friendly. My overall experience was okay.
Interview questions [2]
Question 1
Give me a time when you have used written communication to get your point across.