I applied online. I interviewed at Farmers Insurance Group (Calif City, CA) in Feb 2015
Interview
Recruiter seemed uninterested and had no personality. Hard to connect with - like I was talking to a wall. Not interactive probably because recruiter had no concept what the job entailed but I thought they were supposed to be a people person. Also clueless about the office where position was located. With a recruiter like this no way you're getting an offer. Makes me wonder if a position was really available - maybe they were just fishing!!! I probably would have a better interview process at a grocery store! Progressive Ins. gives the best interviews probably because that company is based on liking people.
Fairly easy overall. 30 minute call to get a feel for me and tell about the position and sus out basic requirements for the job like having a driver's license.
I applied through an employee referral. The process took 3 weeks. I interviewed at Farmers Insurance Group (Los Angeles, CA) in Jun 2019
Interview
Process was quick in my scenario, there was a phone screen and in-person. The company is very selective on who they hire. I must’ve done something wrong, but it’s all trial and error.
Interview questions [1]
Question 1
Tell me about a time you dealt with an angry customer, what were the results.
I applied online. The process took 3 weeks. I interviewed at Farmers Insurance Group (Sacramento, CA) in Jun 2019
Interview
Phone interview with basic questions about myself, which lead to an in-person interview with a panel of three. The interviewers were very personable. I was given a few written questions to answer and then moved to a verbal interview. The questions were about my background, strengths, and weaknesses, conflict resolution abilities, etc.
Interview questions [1]
Question 1
Tell us about a time you experienced conflict and how you resolved it.
Claims Representative applicants have rated the interview process at Farmers Insurance Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 22 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at Farmers Insurance Group overall takes an average of 18 days.
Common stages of the interview process at Farmers Insurance Group as a Claims Representative according to 37 Glassdoor interviews include:
Phone interview: 18%
Group panel interview: 18%
Skills test: 14%
Drug test: 11%
Personality test: 11%
One on one interview: 10%
IQ intelligence test: 8%
Background check: 5%
Presentation: 5%
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