I applied through an employee referral. I interviewed at Farmers Insurance Group
Interview
Quick, behavioral questions, two interviewers in the room with you. The entire process took about 1 1/2 hours. That's really all i can't think of to say about it. It was a standard interview process.
Interview questions [1]
Question 1
Name a time when you had to overcome a tough situation
I applied online. I interviewed at Farmers Insurance Group (Oklahoma City, OK) in Aug 2016
Interview
Phone interview was the initial contact with the company recruiter. Simple questions - about work history, school, time available, and if I can work in a busy environment. Then an in person interview on location.
Interview questions [1]
Question 1
How would you handle an upset customer?
How would you deal with a customer who disagrees with your value on their vehicle?
Can you juggle multiple things at once?
I applied online. The process took 1 week. I interviewed at Farmers Insurance Group (Olathe, KS) in Apr 2015
Interview
I had two phone interviews and then I was asked to come into the office. I first interviewed for an entirely different position and when it was over, I received a call that they would like me to come back and interview for another position. When I interviewed the first time, it was all situational questions. The second time was just a basic conversation and a very laid back interview.
Interview questions [1]
Question 1
Describe a time that you had to handle an upset customer?
Total Loss Specialist applicants have rated the interview process at Farmers Insurance Group with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Total Loss Specialist roles take an average of 7 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Farmers Insurance Group overall takes an average of 18 days.
Common stages of the interview process at Farmers Insurance Group as a Total Loss Specialist according to 5 Glassdoor interviews include:
Skills test: 20%
Group panel interview: 20%
Background check: 20%
Phone interview: 15%
Personality test: 10%
One on one interview: 10%
Drug test: 5%
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