Customer Service Advocate applicants have rated the interview process at Farmers Insurance Group with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advocate roles take an average of 18 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Farmers Insurance Group overall takes an average of 18 days.
Common stages of the interview process at Farmers Insurance Group as a Customer Service Advocate according to 10 Glassdoor interviews include:
Background check: 22%
Group panel interview: 19%
Phone interview: 19%
Skills test: 16%
One on one interview: 8%
Personality test: 5%
Drug test: 5%
IQ intelligence test: 3%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Farmers Insurance Group (Phoenix, AZ) in Oct 2023
Interview
The first interview was a phone screening. The second interview was a group interview with a 1on1 interview combined. The process was very engaging. I now look forward to giving this my all and trying to create a strong foundation where I can excel.
Interview questions [1]
Question 1
How do you deal with distractions when working from home?
It was a great interview I had an awesome interviewer we did more talking off topic than about farmers honestly . That’s how I ended up getting the job . I been here for 3 years
I applied through an employee referral. The process took 3 weeks. I interviewed at Farmers Insurance Group in Jun 2022
Interview
Interview process went pretty smooth. The interview had about 15 people in it then split into groups to interview. They asked about 5 questions. Easy general questions. Took about a week or so to find out it I got the job.
Interview questions [1]
Question 1
How do you handle stressful situations? What are your strengths? What would you contribute to a team?