Claims Representative applicants have rated the interview process at Farmers Insurance Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 22 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at Farmers Insurance Group overall takes an average of 18 days.
Common stages of the interview process at Farmers Insurance Group as a Claims Representative according to 37 Glassdoor interviews include:
Phone interview: 18%
Group panel interview: 18%
Skills test: 14%
Drug test: 11%
Personality test: 11%
One on one interview: 10%
IQ intelligence test: 8%
Background check: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Farmers Insurance Group (Olathe, KS) in May 2011
Interview
I was sent an email to schedule pre-employment testing. Once I passed all the test I had an interview with a recruiter. They TALK YOU UP! They said I was exactly what they were looking for and had all the skills necessary. I don't want to say they made me over-confident, but they really REALLY build you up. I then scheduled a final interview where I met with 3 managers/supervisors, and job shadowed. I pretty much knew I wasn't going to get the job because they only had me shadow for 15 minutes. All in all it was a good learning experience, but just be aware, even though the recruiter makes you think you are a perfect fit for the job, chances are the mangers/supervisors won't see you in the same light.
Fairly easy overall. 30 minute call to get a feel for me and tell about the position and sus out basic requirements for the job like having a driver's license.
I applied through an employee referral. The process took 3 weeks. I interviewed at Farmers Insurance Group (Los Angeles, CA) in Jun 2019
Interview
Process was quick in my scenario, there was a phone screen and in-person. The company is very selective on who they hire. I must’ve done something wrong, but it’s all trial and error.
Interview questions [1]
Question 1
Tell me about a time you dealt with an angry customer, what were the results.
I applied online. The process took 3 weeks. I interviewed at Farmers Insurance Group (Sacramento, CA) in Jun 2019
Interview
Phone interview with basic questions about myself, which lead to an in-person interview with a panel of three. The interviewers were very personable. I was given a few written questions to answer and then moved to a verbal interview. The questions were about my background, strengths, and weaknesses, conflict resolution abilities, etc.
Interview questions [1]
Question 1
Tell us about a time you experienced conflict and how you resolved it.