Customer Service applicants have rated the interview process at Farmers Insurance Group with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 4 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Farmers Insurance Group overall takes an average of 18 days.
Common stages of the interview process at Farmers Insurance Group as a Customer Service according to 4 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Skills test: 25%
Other: 13%
Personality test: 13%
Here are the most commonly searched roles for interview reports -
Long. Multiple assessments and interviews. Promised the moon only to be ghosted at the end. They also expect you to study and get licensed on your own time and out of your own pocket. I'm sorry but I don't work for free. Pay is very low too. I honestly feel like the whole process was a waste of time and the whole interview process could have been virtual. It is 2025. We don't need all these in person interviews like it is 20-30 years ago. A business that is stuck in the past.
Interview questions [1]
Question 1
Tell me about a time when. Wanted to know things there were none of their business like age, prior and current salaries, etc. Most questions in STAR format.
I applied online. The process took 1 week. I interviewed at Farmers Insurance Group in Mar 2023
Interview
Average. Interview was just like any other. A bunch of questions that they read from script. Some of the interviewers were lacking in personality. Ask and answer format. Tell me a time when yada yada yada. You know the basic
Interview questions [1]
Question 1
Describe a stress situation and how did you handle it.
There was no recent interview. This pertains to a previous job that I was hired for 4 yrs ago. Most of it was done via the internet and on the phone with a recruiter.