I applied online. The process took 3 days. I interviewed at FedEx Office in Feb 2019
Interview
Applied online, called for a brief phone interview then schedule a in-person interview with branch manager and assistant manager. Then a final interview with the district manager. Then afterwards they will go over the duties and responsibilities and require a drug test.
Interview questions [1]
Question 1
Tell me of a time you dealt with a difficult customer
I applied online. I interviewed at FedEx Office (Laurel, MD) in Jul 2026
Interview
Interview with 2 managers, asked the normal questions like any other interview. I'm currently waiting for the second interview with the District Manager. Which will be by email or text from their online recruiter.
The interview process was typical, went very well, no left field questions. Very straight forward. Enjoyed the process. Panel type interview. Waited one week and got a response. Would recommend
Retail Sales Associate applicants have rated the interview process at FedEx Office with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 3 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at FedEx Office overall takes an average of 16 days.
Common stages of the interview process at FedEx Office as a Retail Sales Associate according to 4 Glassdoor interviews include:
Group panel interview: 29%
Skills test: 29%
Phone interview: 14%
Drug test: 14%
One on one interview: 14%
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