I applied online. The process took 1 day. I interviewed at FedEx Office (New York, NY) in Dec 2023
Interview
It is a simple 2 round process that happened same day. You speak to the store managers in the first round who ask you about your work history. Then the district manager, which seemed to be more of a vibe check after the store managers shortlist you. The total time was around 30 minutes.
Interview questions [1]
Question 1
They will ask you basic questions like "Tell me a time where you solved a problem at work on a deadline".
I applied online. The process took 1 week. I interviewed at FedEx Office (Indiana, PA) in Jan 2021
Interview
One interview in person very simple easy. Asks the basic questions and if you have customer service experience you should be good. Work environment is easy very customer service oriented position.
Interview questions [1]
Question 1
A time when a customer got angry at you and how you handled it?
Team Member applicants have rated the interview process at FedEx Office with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Team Member roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at FedEx Office overall takes an average of 16 days.
Common stages of the interview process at FedEx Office as a Team Member according to 2 Glassdoor interviews include:
Background check: 29%
Drug test: 29%
Phone interview: 14%
One on one interview: 14%
Personality test: 14%
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