Call Center Representative applicants have rated the interview process at Fidelity Investments with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 25 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.
Common stages of the interview process at Fidelity Investments as a Call Center Representative according to 9 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 15%
Drug test: 15%
Skills test: 12%
Background check: 12%
Group panel interview: 8%
Other: 8%
IQ intelligence test: 4%
Presentation: 4%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Fidelity Investments (Albuquerque, NM) in Jun 2015
Interview
A phone call interview and two subsequent, in-person interviews.
The phone call interview was honestly the most difficult of the three. I believe now that this is because I was just inexperienced with the interview process and nervous. However, the staff at Fidelity are truly professional and kind people and the man with whom I was speaking first gave me a quick critique on my interview and then allowed me to be interviewed again. I suppose they saw enough potential in me, so I got the job. I cannot stress enough how wonderful the people there are. You'll see if you apply and speak with any one of them.
Interview questions [1]
Question 1
"Describe a time you were wrongly criticised by a manager and how you dealt with the situation."
I applied online. I interviewed at Fidelity Investments (Boston, MA) in Sep 2022
Interview
Easy interview was set in two sections over course of two weeks they were interested in many facets of my resume and asked about my school history and personal references to check on
I applied online. I interviewed at Fidelity Investments
Interview
Video interview first. Then the phone interview was second. You have a thorough credit check and background check. The in-person interview is the last step in the process before getting an offer of employment.
I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Euless, TX) in Oct 2019
Interview
1st round interview was on an app by an outside party. You could “practice” before hand but the “practice” questions weren’t the correct questions. Random people recorded asking questions and you hand a few seconds before it started recording your answer. Very impersonal approach. 2nd round was a hiring company calling to ask a few questions. She asked the questions coldly and then at the end she said no and hung up abruptly.