Financial Customer Associate applicants have rated the interview process at Fidelity Investments with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Customer Associate roles take an average of 24 days to get hired, when considering 41 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.
Common stages of the interview process at Fidelity Investments as a Financial Customer Associate according to 41 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 18%
Background check: 15%
Drug test: 13%
Skills test: 10%
Group panel interview: 4%
Presentation: 4%
Other: 4%
Personality test: 2%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Jacksonville, FL) in Apr 2022
Interview
Well it starts with the interviewer telling a little about their roles within the company. I believe it’s a way to get you in a more comfortable mindset . The focus of the interview is to provide how you can add to to the company
Interview questions [1]
Question 1
The questions were fairly standard ,I did appreciate how the interviewer sales the job to you. It wasn’t so much about only what I could but what they could do for my career
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
Average interview experience. Ask a lot about prior work experience. It's good to include something that makes you stand out from other candidates since they speak to so many people.
I applied online. I interviewed at Fidelity Investments (Durham, NC)
Interview
I had one initial phone screening and then a 30 minute phone call with more STAR based questions. I have my 1 hour zoom interview with the hiring managers coming up
I applied online. I interviewed at Fidelity Investments (Cincinnati, OH) in May 2026
Interview
I had my phone interview, everything went well. I was told they wanted to move forward with the second interview, and now I am getting ready for my final interview, everything is going well.