Customer Financial Associate applicants have rated the interview process at Fidelity Investments with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Financial Associate roles take an average of 24 days to get hired, when considering 41 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.
Common stages of the interview process at Fidelity Investments as a Customer Financial Associate according to 41 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 18%
Background check: 15%
Drug test: 13%
Skills test: 10%
Group panel interview: 4%
Presentation: 4%
Other: 4%
Personality test: 2%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 4 weeks. I interviewed at Fidelity Investments in Mar 2022
Interview
Had an over the phone interview, passed and she even gave me pointers for interview #2. She did say I was a risk to hire bc I left my last job due to medical issues. Then did second interview via zoom with a different person, she was amazing to work with,
Interview questions [1]
Question 1
Talk about a time where you had to deal with a difficult situation/escalation.
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
Average interview experience. Ask a lot about prior work experience. It's good to include something that makes you stand out from other candidates since they speak to so many people.
I applied online. I interviewed at Fidelity Investments (Durham, NC)
Interview
I had one initial phone screening and then a 30 minute phone call with more STAR based questions. I have my 1 hour zoom interview with the hiring managers coming up
I applied online. I interviewed at Fidelity Investments (Cincinnati, OH) in May 2026
Interview
I had my phone interview, everything went well. I was told they wanted to move forward with the second interview, and now I am getting ready for my final interview, everything is going well.