Financial Service Representative (FSR) applicants have rated the interview process at Fidelity Investments with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 91% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Service Representative (FSR) roles take an average of 18 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.
Common stages of the interview process at Fidelity Investments as a Financial Service Representative (FSR) according to 11 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 20%
Group panel interview: 16%
Skills test: 12%
Background check: 12%
Drug test: 8%
Personality test: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 weeks. I interviewed at Fidelity Investments (Houston, TX) in Apr 2024
Interview
Interview was great! Lasted roughly 45 minutes and it contained 2 interviewers: 1 was the Branch Manager and the other was a Talent Acquisition Manager. They both bounced several fairly straightforward interview questions at me.
I interviewed at Fidelity Investments (Shrewsbury, NJ)
Interview
I applied online and had a screening phone call was very easy basically a description of the program and some questions. After the screening you get scheduled for a 60 minute zoom which I am doing today.
Interview questions [1]
Question 1
When was a time you had to deal with a difficult client?
I interviewed at Fidelity Investments (Marlton, NJ)
Interview
Professional and very in depth. Phone call with recruiter then Branch Leader all were virtual. Initial screening was about 15 minutes and interview was an hour. Definitely use the STAR method
I applied online. I interviewed at Fidelity Investments (Dublin, CA) in Apr 2026
Interview
Great 2 step interview process. Spoke with one lady first on the phone for about 20 minutes then for the next interview I spoke with 2 people on zoom for about 50 mins.
Interview questions [1]
Question 1
How can you expect to deal with a frustrating situation, and it involves a few other coworkers that also need to get work done.