Candidates applying for Customer Support Representative roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 28 days.
Common stages of the interview process at Fidelity Investments as a Customer Support Representative according to 2 Glassdoor interviews include:
Background check: 14%
Drug test: 14%
Personality test: 14%
One on one interview: 14%
Group panel interview: 14%
Skills test: 14%
Phone interview: 14%
Here are the most commonly searched roles for interview reports -
I interviewed at Fidelity Investments (Covington, KY)
Interview
The process was easy but they do a credit check which can hurt your chances of getting the job. They also don't ask much about what you could bring to the table and seemed to mostly be looking for call center people instead of potential.
I applied online. The process took 2 months. I interviewed at Fidelity Investments in Mar 2023
Interview
Can be long and you have to jump through a lot of hoops which can become discouraging. Three interviews with one or two people which was interesting. A recruiter usually reaches out first.