Personal Banker applicants have rated the interview process at Fifth Third with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 66.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 19 days to get hired, when considering 76 user submitted interviews for this role. To compare, the hiring process at Fifth Third overall takes an average of 22 days.
Common stages of the interview process at Fifth Third as a Personal Banker according to 76 Glassdoor interviews include:
Phone interview: 21%
Drug test: 18%
One on one interview: 18%
Background check: 15%
Skills test: 12%
Presentation: 5%
Group panel interview: 4%
Personality test: 3%
Other: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 3 weeks. I interviewed at Fifth Third (Bloomfield Township, MI) in Nov 2021
Interview
The interview was overall pleasant with challenging situational questions. The manager kept looking out of the window into the rest of the branch as if she was distracted or had more pressing things on her plate which made me feel a little weird. They seem to be very sales based, manager also said their health insurance is very expensive which would cancel out the rate of pay they were looking to extend. Overall I was not given a call back but honestly would not have accepted the offer. The culture seemed very dry.
Interview questions [1]
Question 1
Situational (tell me about a time when) type questions
If I recall correctly there was a screening call & just one interview. The interview was in a branch, and it was real casual. Really just making sure you have the people skills needed in a customer facing role like this.
I applied online. The process took 2 weeks. I interviewed at Fifth Third (Beverly Hills, CA) in Apr 2026
Interview
Phone interview was okay and they ask about my customer services experience and how i can reach the target if i can work on Saturday they asked me and example how i reach out to people
I applied online. I interviewed at Fifth Third (Chicago, IL) in Mar 2026
Interview
Three step process, First a phone call that went over the basic resume asking if you have an experience in client and customer service. Second interview was with a manager in person at a branch and went into detail about the job and the expectations and what if scenarios. Final round is with the regional manager online.
Interview questions [1]
Question 1
Talk about a time that had to approach a difficult conversation and how did you go about it.