The first step was a very brief phone screen with a junior staff member. The call was scheduled for 15 minutes and lasted about 20 minutes, and there's not much that can be accomplished with such limited time. While the conversation was pleasant enough, it was a one sided call, with her asking the questions. Time didn't allow for questions from my end. When we wrapped up the call, she told me that I would be recommended for the next step, which is an interview with a hiring manager, prefaced by a case study assignment. A manager emailed me the assignment, which consisted of 5 questions. The email also reinforced my expectation of a second interview. I'm at a point now where I normally decline to audition for jobs via unpaid projects or assignments, but this one wasn't very taxing, so I decided to complete it, under the (mistaken) assumption that I would be having a second interview. They requested that the assignment be turned around in 1 day, which I thought took a lot of nerve, but nevertheless I completed it. When a company asks for an unpaid assignment as part of their hiring process, I think most would agree that there is an unspoken understanding that the company should show respect for the candidate's time and effort by providing the professional courtesy of prompt feedback. Not so in this case. Despite a promise by the manager to follow up, it took nearly 3 weeks to get feedback, and that was only because of my efforts, not hers. My experience with FindKeep.Love is that they conduct a one sided selection process where they expect you to jump through hoops, and maybe they'll get back to you if they feel like it. They were in a hurry to receive the completed case study, but there was certainly no urgency on their part to provide basic professional courtesy.