I waited only about a week and I was called for a one on one interview with the manager. The interview was mainly about seeing if I know how to deal with people well and if had the high energy they were seeking to attract customers.
Interview questions [1]
Question 1
If a customer came in and was angry that they couldn't get a refund and refuses to leave until they do, how would you handle it?
Standard entry level customer service industry questions. Hired on the spot. Quick process one on with the manager. Got a tour of the store right after. Reviewed resume with manager and went over work history
The interview process typically includes an initial phone screening, followed by one or more interviews with team members or managers, assessing skills, experience, and cultural fit, with potential for final-round evaluations.
interview was very straightforward. some easy questions, some tough questions. there were lots of scenario questions that i loved answering. i am very eager to hear back for my second interview
Sales Associate applicants have rated the interview process at Finish Line with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 73.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 9 days to get hired, when considering 191 user submitted interviews for this role. To compare, the hiring process at Finish Line overall takes an average of 11 days.
Common stages of the interview process at Finish Line as a Sales Associate according to 191 Glassdoor interviews include:
One on one interview: 34%
Background check: 13%
Drug test: 11%
Personality test: 10%
Phone interview: 8%
Skills test: 8%
Presentation: 6%
IQ intelligence test: 5%
Group panel interview: 4%
Other: 1%
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