Pretty easy interview. Broken up into three parts. One online, phone and in person. They ask questions about what you would bring to the team, experience and why you would fit
Interview questions [1]
Question 1
Describe a time you were faced with a difficult problem and how did you resolve it
I applied in-person. The process took 4 weeks. I interviewed at Firehouse Subs (Ottawa, ON)
Interview
I was given an interview like it was a solo interview but turned out to be a mock interview with many I was given an interview like it was a solo interview but turned out to be a mock interview with many candidates
Pretty Simple. One-on-one interview, they will ask about yourself and if you have any experience with customer service. They will also ask how you can be helpful to their team
I applied through a recruiter. The process took 1 day. I interviewed at Firehouse Subs (Huntersville, NC) in May 2025
Interview
It was very weird I walked in they gave me weird looks and the interview its self was only two questions. They were very blunt and it didn't feel like an actual interview.
Interview questions [1]
Question 1
To describe my personality in and out of the workplace.
Team Member applicants have rated the interview process at Firehouse Subs with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 69.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Team Member roles take an average of 16 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Firehouse Subs overall takes an average of 6 days.
Common stages of the interview process at Firehouse Subs as a Team Member according to 7 Glassdoor interviews include:
One on one interview: 50%
Skills test: 30%
Background check: 10%
Phone interview: 10%
Here are the most commonly searched roles for interview reports -