Customer Service Representative applicants have rated the interview process at Firestone Complete Auto Care with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 27 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Firestone Complete Auto Care overall takes an average of 17 days.
Common stages of the interview process at Firestone Complete Auto Care as a Customer Service Representative according to 2 Glassdoor interviews include:
Skills test: 20%
One on one interview: 20%
Drug test: 20%
Phone interview: 10%
Presentation: 10%
Other: 10%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Firestone Complete Auto Care (Phoenix, AZ) in Mar 2017
Interview
Was quick and went well I thought, was not told commissions would be unattainable - especially when I far exceed the minimum requirements to meet them individually. It was almost like you got in the door and they got you now. Was hired into a chaotic situation.
I applied online. The process took 4 weeks. I interviewed at Firestone Complete Auto Care (Savannah, GA) in Oct 2016
Interview
personal questions about you and your interest. they want to know if you will be a good fit for the team. just be yourself and they will love you. cars are fun to figure out.