Customer Service Representative applicants have rated the interview process at First Bank with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at First Bank as a Customer Service Representative according to 1 Glassdoor interviews include:
Drug test: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
The interview was more like a conversation. There was a phone screen with HR and then an interview was scheduled with the Branch Manager. It took place on a Friday and I was offered the position the following Monday.
Interview questions [1]
Question 1
Name a time when you had a difficult customer and how you handled it