The first stage was usually an initial screening call where basic questions were asked about my experience, availability, and motivation for applying. This was fairly relaxed and focused on confirming eligibility for the role.
The main interview involved competency-based questions, such as handling difficult customers, working under pressure, and meeting targets.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer and how you handled it.
I applied through a staffing agency. The process took 1 day. I interviewed at Firstsource Solutions (Bengaluru) in Jun 2012
Interview
the process was good. we had a couple of interviews and we started clearing each step, we had the confidence of getting it. we were offered by other companies as well but when we compared the salary pack we found first source to be the best. we had to collect the offer letter the next day and the third day we were on induction training.
Interview questions [1]
Question 1
The question which comes to my mind is, Is the company running on profit?
I applied online. I interviewed at Firstsource Solutions (Melbourne) in May 2026
Interview
Easy to find location with a professional and welcoming atmosphere. The interview panel was friendly, approachable, and made me feel comfortable throughout the process. Everyone was very welcoming, and smart casual attire was appropriate. I would definitely recommend attending an interview with this company.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates