I applied through a staffing agency. The process took 1 day. I interviewed at Firstsource Solutions (Bengaluru) in Jul 2016
Interview
It went well but it took longer time to share the feedback. You will get the offer letter on the same day of interview. HR people check your skills and reliability.
Interview questions [1]
Question 1
If you are an experienced candidate they will mainly ask you about the reason for quitting the previous job. They may ask you about your previous work experiences.
The first stage was usually an initial screening call where basic questions were asked about my experience, availability, and motivation for applying. This was fairly relaxed and focused on confirming eligibility for the role.
The main interview involved competency-based questions, such as handling difficult customers, working under pressure, and meeting targets.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer and how you handled it.
I applied online. I interviewed at Firstsource Solutions (Melbourne) in May 2026
Interview
Easy to find location with a professional and welcoming atmosphere. The interview panel was friendly, approachable, and made me feel comfortable throughout the process. Everyone was very welcoming, and smart casual attire was appropriate. I would definitely recommend attending an interview with this company.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates