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      Customer Support Hero Interview

      Nov 8, 2017
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Fivestars (San Francisco, CA) in Nov 2017

      Interview

      I applied online through Indeed, and got an email about a week later to set up a phone screen. After that, I was invited into their office in San Francisco for an in person interview. All of the team seemed like very nice, smart people, and the environment seemed a fun place to work. I received an email from the recruiter stating they were continuing their search a few days after the on site interview. The overall process was very smooth, and the recruiter was very fast to respond to my follow up emails.

      Interview questions [2]

      Question 1

      Name a time you lead a project
      Answer question

      Question 2

      What’s the hardest customer experience situation you’ve been in?
      Answer question
      1