I applied through a recruiter. The process took 1+ week. I interviewed at Fivestars (San Francisco, CA) in Dec 2014
Interview
There were two phone screens and then a call with an account executive. The account executive was a nice person. I was asked to do a cold call exercise and believe that I did a pretty good job. The interview gave me compliments on my efforts but I received an email a week later saying that they were going to move in a different direction.
Long, but not out of the norm. Many people interviewed me, most were people who had been there a while. They were nice in the interview, but didn't seem to know much about sales except what they had read or been trained to know in that exact company.
I applied online. I interviewed at Fivestars (Denver, CO) in Mar 2016
Interview
Great initial phone interview. The woman I did the phone interview with was telling me what a great fit I would be and I would have my second phone interview in 3 days. No one called again for 3-weeks after me reaching out several times. Completely changed my outlook on the company.