Customer Service Representative applicants have rated the interview process at Flagstar Bank with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 55 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Flagstar Bank overall takes an average of 33 days.
Common stages of the interview process at Flagstar Bank as a Customer Service Representative according to 4 Glassdoor interviews include:
Background check: 22%
Phone interview: 22%
One on one interview: 22%
Drug test: 11%
Skills test: 11%
Group panel interview: 11%
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Everyone was really professional. I appreciated the time they spent to get to know me and they allowed me ample time to ask the questions that I had for them
I applied online. The process took 5 days. I interviewed at Flagstar Bank (Troy, MI) in Aug 2020
Interview
It was great. Interview was easy. Basic questions. The interviewer gave a brief idea about the role and also allowed time for asking questions at end. The interviewer was pleasant to talk to and I did not know he was going to be my manager later.
Interview questions [1]
Question 1
1) What do you want in a manager?
2) Why Flagstar?