Customer Support Representative applicants have rated the interview process at FlightSafety International with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 23 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at FlightSafety International overall takes an average of 30 days.
Common stages of the interview process at FlightSafety International as a Customer Support Representative according to 2 Glassdoor interviews include:
Group panel interview: 29%
Background check: 14%
IQ intelligence test: 14%
Phone interview: 14%
Drug test: 14%
Presentation: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 days. I interviewed at FlightSafety International (Long Beach, CA) in Aug 2015
Interview
After a few days, received a call from the Teammate Resources Assistant. Phase 1: phone screen. 20 minutes. Basic skills and experiences. Phase 2: onsite interview with the Customer Support Manager. 30 minutes. Behavioral and critical thinking.
I applied through other source. The process took 6 weeks. I interviewed at FlightSafety International
Interview
The interview was a positive experience. I met the center manager, the people in the department I would work in, and had an interview with HR, the CSM and CSMA. They called with an offer two days after the interview, which I accepted. The downside was that my start date got pushed back a month due to the HR woman going on vacation and then changing their background check supplier. I had to re-submit a lot of paperwork.
Interview questions [2]
Question 1
Give an example of a time you had to deal with a difficult client.