I applied online. The process took 5 days. I interviewed at Florida Blue (Jacksonville, FL) in Apr 2018
Interview
After applying for the position on the company website I receive an email with a link to a video invitation. I had five days to complete the interview. There were 9 questions, some of which were easy and some of which were difficult as the process was timed.
Interview questions [1]
Question 1
Mostly had to do with how would you handle a disgruntled customer.
Customer Care Specialist applicants have rated the interview process at Florida Blue with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Specialist roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Florida Blue overall takes an average of 31 days.
Common stages of the interview process at Florida Blue as a Customer Care Specialist according to 1 Glassdoor interviews include:
Other: 100%
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