I applied online. I interviewed at Florida Blue (JAX Beach, FL) in Aug 2020
Interview
Used a program to record your answers and was very comforting and private. ask questions such as a " Describe a time with a difficult customer" " Name a time you had to become a leader"
Interview questions [1]
Question 1
Describe a time with a difficult customer" " Name a time you had to become a leader"
Very thorough straight to the point. The usual questions during interview to gauge experience and capability. Multi person interview very nice people. You talk to a separate person right before interview to get you comfortable before you interview
Interview questions [1]
Question 1
Describe a time where you de-escalated an irate customer
Florida Blue Member Care Specialist applicants have rated the interview process at Florida Blue with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Florida Blue as a Florida Blue Member Care Specialist according to 2 Glassdoor interviews include:
Drug test: 25%
Phone interview: 25%
One on one interview: 13%
Presentation: 13%
Group panel interview: 13%
Background check: 13%
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